Monitoring » CSL DualCom

Signalling Changes

The DualCom GradeShift® range from CSL DualCom is an intruder and fire alarm signalling device that uses any available UK GPRS/GSM network and a telephone and/or IP path. Signalling intruder, fire and personal attack signals at high speed into any Alarm Receiving Centre. Utilising multiple signalling paths and fast routine polling ensures that DualCom will always let you know of a problem and has a back-up path in the event of an accidental or deliberate fault on any path. DualCom is charged as a fixed tariff and sends and receives an unlimited amount of data at no extra charge.

» Download the DualCom Grade Shift PDF

Dual Signalling

CSL DualCom invented integrated dual signalling back in 1996 and have continued to innovate with complimentary elements such as the DualCom WorldSIM®, remote servicing options and extended signalling formats. The combination of the WorldSIM® and the DualCom GradeShift® range reduces line faults more than any other dual signalling. This means fewer false alarms for the ARC and less unnecessary keyholder call-outs for installers and their customers. Remote Upload/Download reduces the need for engineer visits, is less disruptive to customers and offers a faster and more cost effective maintenance service. Extended signalling formats provide the ARC and alarm user with additional information from the protected site, such as the specific location of an intruder and the arrival time of keyholders.

CSL DualCom are the only signalling service provider utilising a purpose built Network Operations Centre (NOC) to support the DualCom Gemini Managed Network, the engine that powers DualCom signalling. The NOC houses our dedicated Network Team whom provide real-time network feeds and early notification of events to our ARCs and installers.

For more information on CLS DualCom please visit their site at: http://www.csldual.com

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